How to Order a New Cutlery Basket for Your Zanussi Dishwasher

Issue

• How do I order a new cutlery basket for my Zanussi dishwasher?
• Dishwasher cutlery basket replacement
• Cutlery basket broken

Applies to

• Zanussi dishwashers

Resolution

If your Zanussi dishwasher cutlery basket is broken, worn out or missing, you can easily order a replacement part online.

This guide explains how to find the correct cutlery basket for your dishwasher and order it in the UK.

When do you need a new cutlery basket?

You may need a replacement if:

• the basket is cracked or damaged
• compartments are broken
• cutlery no longer stays in place during cycles

Replacing the basket helps improve cleaning results and keeps utensils organised.

To order a new cutlery basket for your dishwasher and have it delivered directly to your door, visit our webshop.

Step-by-Step: How to Order a Dishwasher Cutlery Basket

Step 1: Find your product number (PNC)

To get the correct replacement part, you need your Product Number Code (PNC).

• This is an 9-digit code found on the rating plate (911xxxxxx)
• Usually located:
  • on the inside of the dishwasher door
  • around the door frame

The PNC ensures you receive parts that fit your exact model.

Picture 1. rating plate example

1. Model number

2. Product number (PNC)

3. ELC number

4. Serial number

Step 2: Go to the Zanussi webshop

Visit our official spare parts shop:

• Enter your PNC code in the search bar
• Browse compatible parts
• select the correct cutlery basket replacement

Using the PNC prevents ordering the wrong part.

Step 3: Order the replacement basket

• Add the correct basket to your basket (cart)
• choose delivery options (UK next‑day often available)
• complete checkout

Genuine parts ensure the best fit and performance.