Dishwasher displays error code I20, C2, F2 or AL6, or beeps twice, not draining

Issue

• Dishwasher displays error code C2, F2, i20 or AL6
• The dishwasher beeps 2 times, LED flashes 2 times
• My dishwasher is showing an error code and not draining
• Water drainage problem in the dishwasher
• How to fix i20 error code?

Applies to

• Integrated dishwasher
• Freestanding dishwasher

Resolution

Error code i20 or similar indicates a problem with the water drainage from the dishwasher.

1. Make sure that the sink spigot is not clogged.

2. Make sure that the interior filter system is not clogged. Check your dishwasher filter and sump are clean.

Refer to the instructional video

3. Ensure that the drain hose has been installed correctly (see image below):

• The length of the drain hose does not exceed 400 cm.
• The drain inlet point must be between 40 and 85 cm.
• The drain hose is not damaged, kinked, or twisted.

4. Check whether the blanking plug has been removed from the sink drain. (If your dishwasher has been recently installed or moved)

The blanking plug must be removed from the siphon trap. Open the inlet where the drain hose is connected to the siphon trap, remove the blanking plug, and reconnect the siphon trap inlet (see image below)

Plug it back in. Turn on the dishwasher, select a suitable cycle and start it.

If the cycle starts and operates normally, the problem has been resolved.

If the above steps don't resolve the issue then a service visit by one of our approved service providers is recommended.