Cooker hood stops during use

Issue

  • Cooker hood stops during use

Applies to

  • Cooker hoods

Resolution

1. Switch off the cooker and the hood, wait 15 minutes and switch the appliance back on.

This should give the hood sufficient time to cool down and reset the appliance.

2. Reduce the number of boiling saucepans.

The appliance is designed to absorb odours, not large amounts of steam.

3. Check if the filters are clean and replace them if necessary.

When the cooker hood is operating in recirculation mode, to keep your kitchen smelling fresh, it is recommended that you replace the carbon filter every 3 to 4 months, depending on how often the cooker hood is used and the type of cooking (fried or fatty foods, steam, etc.).

New, genuine filters available from our online shop.

4. Make sure the extraction from the cooker hood is sufficient.

  • Check whether air is flowing out of the air outlet on the external wall.
  • If the recirculation function is activated, check whether the carbon filters are correctly inserted.

5. Contact an Authorised Service Centre.

If the problem continues, we recommend booking a repair.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is safe to do so.

Cause

  • Tripped safety switch
  • A large number of boiling saucepans
  • Dirty / clogged filters
  • The duct leading outside might be blocked or the wrong size

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Cooker hood stops during use | Zanussi