Washing machine displays error message E60

Issue

• Washing machine displays error message E60 (or any code beginning with E6). It generally refers to a heating problem with the machine.

Applies to

• Front loader washing machine (integrated and freestanding)
• Top loader washing machine
• Washer dryer

Resolution

Error code E60 or any code beginning with E6...(E61, E62, E69, etc.) generally refers to a heating problem with the machine

First, reset the washing machine by:

1. Disconnecting power at the wall socket or circuit breaker.
2. Waiting around 1 minute.
3. Reconnecting power.
4. Checking whether the issue has been resolved.

If the code returns after reset, contact an Authorized Service Centre.

We recommend requesting a visit by a service engineer.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.

No matter if your appliance is in warranty, out of warranty, or covered by an appliance protection plan — we’ll guide you to the right service.

Book a repair online

Cause

Why does my washing machine show error code E60?
The washing machine has detected a problem with water heating.

Can a heating element fault cause E60?
Yes, a faulty heating element is a common cause.

Why are clothes not washed properly with E60?
Insufficient water heating can affect washing results.

Is it normal for some programmes to use lower temperatures?
Yes, many programmes automatically use lower temperatures to save energy.

When should I book service for E60?
If the error continues after resetting the washing machine.