You have received my return, how do I receive my refund?

Issue

I have returned my appliance, how do I receive my refund?

Resolution

Appliances

We will start to process your refund when your item has been collected and at this time we will arrange a credit which will appear in your account within 5-10 working days. You will also receive a credit invoice confirming the goods were returned.

If you would like to discuss your refund with a member of our team, please call 03445 619 871.

Spare parts, Accessories

For spare parts and accessories, please visit our online shop. You can contact us using email, phone or chat if an agent is available.

*Working days are Monday to Friday